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Questions Answered About Selling on Shopify

All your questions answered about how to sell on Shopify

In the first class Two Makers Crew provided a checklist of everything needed to launch a Shopify store before the free trial expires. If you want to review that first, click here. In their second course they did a walk-through of the Shopify admin to show entering data on the back-end of your site and explained best practices. Here, Merina & Bjorn answer some frequently asked questions.

Ask Two Makers Crew anything about Shopify! 

Q: I noticed a specific feature on another website. How can I recreate this on my own Shopify store?

A: Before adding any new features, it's crucial to understand why you want to implement them. Shopify is designed to streamline the purchasing process for your customers, and unnecessary features might detract from this experience. If you've determined that this feature is essential and adds value, try to discern whether it was custom-built, part of the theme, or added through an app. Shopify regularly updates themes with new features at no extra cost. If the functionality you're seeking isn't available, you might find a third-party app in the Shopify App Store that meets your needs.

Q: Will Shopify send me a 1099-K form?

A: Yes, if you are based in the U.S. and your earnings exceed $600 in a calendar year, Shopify will automatically send you a 1099-K form, regardless of the number of transactions.

Q: How do I access Shopify Support?

A: To get support, visit and log in. Once logged in, you can use the AI bot to search the Help Center or start a live chat with a Shopify Advisor. The Shopify Community forums are also a valuable resource where you can post issues and receive assistance from other Shopify users and experts. For non-urgent matters, email support is available; be sure to include detailed information to help the Support Advisor understand your issue quickly.

Q: How do I maintain my Shopify store?

A: Regularly update your theme to ensure you have the latest features and security updates. It's also wise to back up your product data, theme files, customer data, orders, and tax information frequently, especially if you handle a high volume of transactions.

Q: Can I customize my Shopify checkout process?

A: Customization options are limited for security and consistency reasons (unless you’re on the Plus plan). You can still modify certain aspects, like adding trust badges, custom messages, and choosing from different payment gateways to enhance the checkout experience.

Want to hear more from Two Makers Crew and how to strategically improve your Shopify platform? Let us know in the comments below how we can help and we hope you’ll consider joining TMCU today if you aren't taking advantage of our live classes yet! Ask any current member to share their affiliate link with you if you would like to save $5 on your first month and earn them $5 as well!


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